How to get out of a Sunrun lease or PPA

As of November 10, 2026. General information, not legal advice. SGI is not a law firm, and using this page or our form doesn't create an attorney-client relationship. Your Sunrun agreement and your state's law control. Talk to a licensed attorney about your situation.

The short answer

Most Sunrun leases and PPAs run for years. There's no public, one-size-fits-all way to cancel one. The realistic routes are:

• Transfer it to your buyer when you sell, using Sunrun's Service Transfer process ^[2][3].
• A Sunrun lease buyout or prepay, under the terms of your agreement. Sunrun's public pages describe prepaying the rest of the service when a buyer doesn't want it. We found no public buyout formula ^[2].
• Use a complaint or settlement process if one applies to you, such as the October 2026 Connecticut settlement or the 2025 Arizona consent agreement. Each has eligibility limits ^[5][6].

Your agreement usually keeps running until one of these happens. Don't stop paying without advice; missed payments can bring fees or collections under your contract.

Tell us about your Sunrun contract →

Lease vs. PPA vs. loan (what Sunrun says you have)

What a Sunrun lease is

Sunrun says that with a solar lease, the owner handles the system's maintenance, and "your fixed monthly payment generally covers everything from hardware to maintenance." Sunrun says its leases last "15 years in Illinois and Puerto Rico and 25 years in all other available states." Sunrun also says many leases have an escalator that raises the payment each year, "somewhere between 1 and 5 percent" ^[1]. Your contract shows your actual escalator, if any.

What a Sunrun PPA is

Sunrun says that under a PPA "you pay a fixed price per kWh for power generated by the panels." It describes two variations ^[1]: - A levelized PPA, which spreads estimated annual production evenly across the months. - Sunrun Flex, which has a minimum monthly bill, with use above the minimum charged at a Flex rate.

Sunrun also offers prepaid lease and PPA options ^[1]. It says Production Guarantee terms "are outlined in your Sunrun agreement" and that "Florida and Hawaii contracts are not eligible" ^[1]. These are Sunrun's product descriptions. Check your own agreement to see which one you signed.

If you bought the system or have a loan

Sunrun says that if you bought your system up front or with a solar loan, "how you proceed is up to you." It recommends selling the system with the home ^[2]. If you have a loan, your lender's terms control the payoff. See Selling a house with a solar lien.

Can I cancel my Sunrun contract?

During a cancellation window

Cancellation rights right after signing depend on your state's law and the contract. For example, Texas contracts signed on or after September 1, 2025 must include a right to cancel ^[8]. Check the cancellation notice in your contract, our Texas page if you signed there, or all state pages. We didn't find a published national Sunrun "cancellation fee" or "cancellation policy," so we don't quote one.

After the system is installed

After installation, "cancel" usually means one of three things: a buyout or prepay under your agreement, a transfer to a home buyer, or relief through a regulator or settlement process if you qualify ^[2][5][6].

Sunrun lease buyout or prepay

What Sunrun's official pages say

If your home buyer doesn't want the agreement, Sunrun says you "can prepay for the remainder of your service and bundle it into the price of your home." The buyers then get solar power until the agreement ends, "at which point Sunrun can remove the solar system at no extra cost" ^[2]. Sunrun describes this as a prepayment of service. Your agreement decides whether any purchase option exists.

How to ask for a written, itemized quote

We found no public Sunrun buyout formula, calculator or standard purchase price. Read the purchase-option, prepayment and termination sections of your agreement. Then ask Sunrun in writing for: - an itemized quote - the contract section the quote relies on - a good-through date

Keep copies. The starter kit has a request-letter template.

Selling or buying a home with a Sunrun system

Official transfer steps and contacts

These are the steps Sunrun lists ^[2][3]: 1. Gather buyer and escrow contact details. Start in the Service Transfer portal (servicetransfer.sunrun.com). 2. All parties verify their information and submit the closing date and any prepayment information. 3. All parties sign the transfer agreement through DocuSign. 4. The new homeowner completes a soft credit check, which Sunrun says won't affect their credit score. 5. After escrow closes, the transfer is finalized. The seller gets a final invoice for energy produced up to the transfer.

Sunrun's contacts for transfers: - Phone: 855-478-6786 ext. 3 ^[2]. - Email: servicetransfers@sunrun.com. Sunrun's realtor guide says to email as soon as you get an offer ^[3]. - After closing: send proof of title transfer, such as a final settlement statement, closing disclosure or recorded deed ^[3].

Credit check, and if the buyer doesn't want the system

Sunrun's seller guide says the credit check is waived for prepaid ("Yearly Lease") agreements ^[4]. If the buyer doesn't want the agreement, Sunrun points to the prepay option above ^[2]. If the buyer doesn't qualify, ask Sunrun in writing what your agreement allows, and start early.

Selling soon? Get help organizing your Sunrun transfer →

UCC-1, "notice" filings, and getting a filing released

On whether it has a lien on your home, Sunrun's answer is "No!" It says some states require a notice of the agreement on the title, so your home "may have an NOIEPC/PUC and/or a UCC on the title." Sunrun says it will "temporarily remove this during the transfer process, at no cost to you" ^[2]. Sunrun's realtor guide lists terms you may hear: Notice of Independent Energy Producer (NOIEPC), UCC, PUC or "fixture" filing ^[3].

Those are Sunrun's descriptions. The CFPB, quoting a report, notes that a UCC lien on panels "can muddy the title because some jurisdictions view the lien as applying to the whole property" ^[9].

Practical steps: - Tell Sunrun as soon as you're under contract. - Ask in writing for a release, subordination or temporary lift of any filing, and where it was filed (county land records or the state UCC index). - Loop in your title company. - After a prepay or payoff, ask for a termination or release and proof it was filed.

The lien guide explains UCC-1 filings, Fannie Mae's rules and termination in detail.

Former Vivint Solar customers

Sunrun completed its acquisition of Vivint Solar on October 8, 2020. The deal was first announced July 6, 2020. Sunrun said Vivint Solar would "continue to operate as a Sunrun company for the immediate future" and be integrated over the following quarters ^[7]. Arizona's AG page still refers to issues with "Sunrun Inc. or Vivint Solar" ^[6].

Don't assume your contract's terms or counterparty changed. Check your agreement and current billing portal, and use both names when you search records or file complaints.

Regulator actions and settlements (each has limits)

Connecticut: October 2026 settlement

On October 23, 2026, Connecticut AG William Tong announced settlements with SunRun, Inc., Sunrun Installation Services, Inc., Elevate Solar Solutions and two salespeople ^[5]. - The lawsuit: the AG sued in July 2024 under CUTPA and the Home Improvement Act. It alleged deceptive sales, including impersonating consumers to lock them into contracts and installing non-functional systems. These were allegations. "Defendants did not admit liability as a part of this settlement" ^[5]. - What Sunrun must do: pay $300,000 to the state. It must also notify consumers whose contracts were solicited by Elevate, Howes, Grumet or associated individuals. It must investigate fraud claims and respond within 60 days ^[5]. - If fraud is substantiated: Sunrun must offer one or more of cash, account credits, contract cancellation or system removal ^[5]. - If you never got your contract: consumers who say they never received a copy, where Sunrun can't prove they did, may cancel ^[5]. - Disputes: Sunrun pays for an independent arbitrator. The AG says there's no cap on restitution under the agreement ^[5]. - How to claim: email CTSupport@sunrun.com ^[5]. - Still pending: the case against Bright Planet Solar Inc. was still pending as of the release ^[5].

This isn't automatic for every Sunrun customer. It runs through the settlement's notice and investigation process. See Connecticut.

Arizona: May 22, 2025 consent agreement

The Arizona AG says it settled with Sunrun under a consent agreement approved by the court on May 22, 2025. The agreement gives "eligible consumers" options for "restitution, repairs, and/or service contract modification" ^[6]. - How to claim: eligible consumers must file a complaint with Sunrun at solutions@sunrun.com. Sunrun's phone is (855) 478-6786 ^[6]. - New issues: problems with Sunrun Inc. or Vivint Solar that aren't covered by the settlement can go to consumerinfo@azag.gov ^[6].

It isn't a nationwide cancellation program.

Texas: April 3, 2026 CID (an investigation, not a finding)

The Texas AG announced Civil Investigative Demands to several solar companies, including Sunrun. The AG said they're "largely being investigated" under the Deceptive Trade Practices Act. Topics include savings claims, system efficacy and equipment ^[10].

A CID is an investigation. It isn't a finding of wrongdoing, it doesn't cancel any contract, and it didn't create a claims process. For Texas complaint routes and SB 1036, see Texas.

Need help organizing a claim or complaint? → SGI can't promise any settlement relief.

Roof work, leaks, and panel removal

We didn't find an official Sunrun fee schedule or policy for removing panels for a reroof, so we don't quote costs. Check the maintenance, roof and removal sections of your agreement. Then ask Sunrun in writing: - who pays, - whether temporary removal is offered, and - how billing works while the system is off.

How to escalate a problem

1. Write to Sunrun first. Use the contacts above or Sunrun's contact page, and keep copies ^[6].
2. Use a settlement channel if it fits: CTSupport@sunrun.com in Connecticut ^[5] or solutions@sunrun.com in Arizona ^[6].
3. Complain to your state AG or consumer agency ^[11]. You can also report fraud to the FTC at reportfraud.ftc.gov ^[12]. That's a report, not a finding.
4. Loan or debt-collection problems can go to the CFPB ^[13].

If you're in California, start with our California page for state complaint routes.

As of November 10, 2026, BBB lists Sunrun, Inc. (San Francisco) as accredited with an A+ rating, with 4,047 complaints in the past 3 years and 1,281 in the past 12 months ^[14]. BBB isn't a regulator, and complaint counts aren't findings.

How Unstuck Solar can help

SGI can help review your contract and your options. Not a law firm. We'll tell you when you need one. Results vary.

Tell us about your contract →

FAQ

How do I get out of a Sunrun lease or PPA? The usual routes are transferring the agreement to a home buyer, prepaying or buying out under your agreement's terms, or using a complaint or settlement process if you qualify. We didn't find a published general cancellation option.

What is the difference between a Sunrun lease and a Sunrun PPA? Sunrun says a lease has a fixed monthly payment, while a PPA charges a set price per kWh the panels produce. Sunrun owns the system either way. Sunrun says its leases run 25 years in most states and 15 years in Illinois and Puerto Rico.

How do I cancel my Sunrun contract? Look for a cancellation window in your contract and your state's law. After installation, canceling usually means a buyout, a transfer, or relief through a regulator or settlement process. We didn't find a published national Sunrun cancellation fee or policy.

How does a Sunrun lease buyout or prepay work? Sunrun's public pages describe prepaying the rest of your service, for example when a home buyer doesn't want the agreement. We found no public buyout formula. Ask Sunrun in writing for an itemized quote that cites your contract section.

How do I transfer a Sunrun lease when I sell my house? Start in Sunrun's Service Transfer portal or email servicetransfers@sunrun.com once you have an offer. All parties sign through DocuSign, and the buyer completes a soft credit check. After closing, send Sunrun proof of the title transfer.

Does Sunrun put a lien on my house? Sunrun says no. It says some states require a notice of the agreement on the title, such as an NOIEPC, PUC or UCC filing. The CFPB notes that a UCC filing on panels can still muddy the title in some places.

How do I get a Sunrun UCC-1 or notice filing released? Sunrun says it will temporarily remove the filing during a transfer at no cost. Ask in writing where it was filed and for a release or termination, and involve your title company.

I had Vivint Solar. Is that the same as Sunrun now? Sunrun completed its acquisition of Vivint Solar on October 8, 2020. Check your agreement and current billing portal to see who your counterparty is, and use both names when you search records.

How do I make a claim under the 2026 Connecticut Sunrun settlement? Email CTSupport@sunrun.com. Sunrun must investigate and respond within 60 days. Relief depends on the settlement's terms and isn't automatic.

Does the Arizona Sunrun settlement apply to me? Only if you're an eligible consumer under the Arizona consent agreement, which the court approved May 22, 2025. Eligible consumers file with Sunrun at solutions@sunrun.com. It isn't a nationwide program.

The Texas Attorney General sent Sunrun a CID. Does that cancel my contract? No. A Civil Investigative Demand is part of an investigation, not a finding, and it doesn't cancel any contract. You can still file a complaint through Texas's official routes.

Who do I call or email at Sunrun about a home sale? Sunrun lists 855-478-6786 ext. 3 and servicetransfers@sunrun.com for service transfers.

---

Not legal advice. SGI is not a law firm, and no attorney-client relationship is created. Results are not guaranteed. Statuses are as of November 10, 2026; re-check the official pages before relying on them. Consult a licensed attorney about your situation.

Sources

1. Sunrun, "Solar PPA vs Lease: What's the Difference?" (last updated July 10, 2026): https://www.sunrun.com/go-solar-center/solar-articles/whats-a-solar-lease-or-ppa
2. Sunrun, "What Happens if I Move? Solar and Battery Service Transfer": https://www.sunrun.com/moving-made-easy (portal: https://servicetransfer.sunrun.com/)
3. Sunrun, Service Transfer guide for realtors (PDF): https://www.sunrun.com/sites/default/files/Serivce-Transfer-For-Realtors.pdf
4. Sunrun, "A home seller's guide to" service transfer (PDF): https://www.sunrun.com/sites/default/files/Serivce-Transfer-For-Sellers.pdf
5. Connecticut Attorney General, "Attorney General Tong Announces Settlements with SunRun Solar and Others to Require Consumer Relief…" (Oct. 23, 2026): https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-announces-settlements-with-sunrun-solar-and-others-to-require-consumer-relief
6. Arizona Attorney General, "Sunrun Consent Agreement": https://www.azag.gov/consumer/sunrun
7. Sunrun, "Sunrun Completes Acquisition of Vivint Solar…" (Oct. 8, 2020): https://investors.sunrun.com/news-events/press-releases/detail/216/sunrun-completes-acquisition-of-vivint-solar-to-accelerate
8. Texas Department of Licensing and Regulation, Residential Solar Retailers (SB 1036): https://www.tdlr.texas.gov/residential-solar-retailers/effect.htm
9. CFPB, Issue Spotlight: Solar Financing (Aug. 2024): https://files.consumerfinance.gov/f/documents/cfpb_solar-financing-issue-spotlight_2024-08.pdf
10. Texas Attorney General, "Attorney General Ken Paxton Launches Major Initiative to Combat Widespread Fraud by Companies Selling Solar Panel Systems" (Apr. 3, 2026): https://www.texasattorneygeneral.gov/news/releases/attorney-general-ken-paxton-launches-major-initiative-combat-widespread-fraud-companies-selling
11. USAGov, State consumer protection offices: https://www.usa.gov/state-consumer
12. FTC, ReportFraud: https://reportfraud.ftc.gov/
13. CFPB, Submit a complaint: https://www.consumerfinance.gov/complaint/
14. BBB, Sunrun, Inc. complaints page (viewed Nov. 10, 2026): https://www.bbb.org/us/ca/san-francisco/profile/solar-energy-equipment-dealers/sunrun-inc-1116-312886/complaints