Connecticut homeowners
How to get out of a solar contract in Connecticut
What Connecticut law and regulators offer homeowners with a regretted solar lease, PPA or loan, and where to complain. SGI can help review your contract and options.
Not a law firm. We'll tell you when you need one. Results vary.
As of November 10, 2026. General information, not legal advice. SGI is not a law firm and does not guarantee any result. For advice about your contract, talk to a licensed Connecticut attorney.
This page is Connecticut solar contract help for Sunrun, Vision Solar, and related contracts. Vision Solar is out of business and in bankruptcy; the Guaranty Fund rules are below.
The short answer
- Signed at home? Connecticut's Home Solicitation Sales Act requires a three-day cancellation clause in covered contracts [1]. Home improvement contracts must also include a notice of your right to cancel within three business days [2].
- Sunrun customers: an October 2026 settlement requires Sunrun to investigate fraud claims tied to certain salespeople and, where fraud is substantiated, to offer relief [3].
- Vision Solar customers: Vision Solar is bankrupt. Customers who filed a timely proof of claim may be able to seek up to $25,000 from the state's Home Improvement Guaranty Fund [4].
Tell us about your Connecticut solar contract →
Connecticut consumer protection and disclosure laws
Home Solicitation Sales Act
- What's covered: sales made at your home, including door-to-door sales. The Department of Consumer Protection (DCP) administers the Act [1].
- Right to cancel: covered contracts must include a clause giving you three days to cancel [1].
- Penalties: sellers who violate the Act may face fines up to $500, up to 90 days in prison, and penalties under the Unfair Trade Practices Act [1].
Home improvement contracts
DCP says every home improvement contract must [2]: - be in writing, including all changes - include the contractor's registration (HIC) number - list four dates: signing, start, completion, and the date by which you may cancel - include a "Notice of the Customer's Right to Cancel" within three business days, attached to the contract in duplicate
Saturday counts. Under the Home Solicitation Sales Act, a "business day" is any calendar day except Sunday and listed holidays, so Saturday is a business day [2].
Unfair trade practices (CUTPA)
The AG's solar cases have alleged violations of the Connecticut Unfair Trade Practices Act and the Home Improvement Act [3][4].
We didn't find a Connecticut statute written specifically for residential solar sales disclosures, so we don't cite one.
Connecticut AG actions
Sunrun and Elevate Solar settlement (October 2026)
- The case: in July 2024, AG William Tong sued SunRun, Elevate Solar Solutions, Bright Planet Solar and two salespeople. The suit alleged forged signatures, impersonation of consumers, non-permitted work and non-functioning systems [3].
- Sunrun's terms [3]:
- pay $300,000 to the state
- notify consumers whose contracts were solicited by Elevate or the two salespeople
- investigate fraud claims and respond within 60 days
- if fraud is substantiated, offer relief such as cash payments, account credits, contract cancellation or system removal
- let consumers cancel if they say they never got a contract copy and Sunrun can't prove they did
- pay for an independent arbitrator if there's a dispute
- No cap: the AG says there is no cap on the restitution Sunrun must provide [3].
- Claims: CTSupport@sunrun.com [3].
- Elevate must dissolve. The case against Bright Planet remains pending [3].
Relief depends on the settlement's investigation process and isn't automatic. See Sunrun lease buyout, transfer, or cancel and the Sunrun hub.
Vision Solar judgment (2024)
- A Hartford Superior Court judge imposed a $5 million stipulated judgment against Vision Solar. The suit alleged high-pressure sales, misrepresentations, delays and unpermitted work [4].
- Vision filed for bankruptcy and isn't seeking to reorganize, so it won't have assets to pay the judgment. The money portion covers civil penalties only, not restitution [4].
- The settlement bars signing contracts on tablets and phones, and signing on the day of a salesperson's first visit [4].
The Florida Attorney General also sued Vision Solar in 2023; see Florida.
SunStrong investigation and Spruce Power settlement (March 2026)
- SunStrong Management: the AG sent a civil investigative demand on February 27, 2026 after dozens of consumer complaints [5]. Complaints include unhonored warranties, unanswered complaints and a $10 monthly fee for production data [5]. These are allegations under investigation, not findings.
- Spruce Power 3, LLC: a $100,000 settlement resolving an investigation into billing, customer service and warranty complaints. It also commits Spruce to refunds of improper charges. The stipulated judgment was filed in Hartford Superior Court on March 12 for court approval [5].
- Dividend Finance: the AG reached a 2025 settlement with Vision Solar's largest financing partner, requiring relief for its Vision Solar borrowers [5].
See SunStrong Management.
How to search UCC filings in Connecticut
- Statewide (Secretary of the State): use "Search UCC Lien Records" on Business.CT.gov [6].
- Land records: under Conn. Gen. Stat. § 42a-9-501, a fixture filing goes in the office where a mortgage on the property would be recorded [7]. Check the land records where your mortgage is recorded.
For payoff and termination, see Selling a house with a solar lien.
Bankrupt or closed installers in Connecticut
Vision Solar [4]: - Status: in bankruptcy and not seeking to reorganize. - Guaranty Fund: customers who believe Vision owes them money or services and who timely filed a proof of claim may be entitled to up to $25,000 from DCP's Home Improvement Guaranty Fund. This applies if the bankruptcy is finalized and they aren't made whole. Questions go to dcp.guarantyfunds@ct.gov. - Your loan or lease: the bankruptcy doesn't automatically cancel or change loan or lease agreements with third parties. Ask your financing or leasing company about your system.
For other companies, see Sunnova and SunPower.
Where to file a complaint in Connecticut
- Office of the Attorney General: complaint form [8].
- Department of Consumer Protection: Complaint Center [9].
- Vision Solar Guaranty Fund questions: dcp.guarantyfunds@ct.gov [4].
- Loans and debt collection: the CFPB [10].
A complaint doesn't guarantee a refund or cancellation.
How Unstuck Solar can help
SGI can help review your contract and your options. Not a law firm. We'll tell you when you need one. Results vary.
FAQ
Can I cancel a solar contract I signed at home in Connecticut? Covered home solicitation contracts must include a three-day cancellation clause, and home improvement contracts must include a notice of the right to cancel within three business days. Saturday counts as a business day.
What does the Connecticut Sunrun settlement do? Sunrun must notify affected consumers, investigate fraud claims within 60 days and offer relief where fraud is substantiated. Claims go to CTSupport@sunrun.com. It isn't automatic for every Sunrun customer.
I bought from Vision Solar. Can I get money back? Vision Solar is bankrupt. Customers who timely filed a proof of claim may be able to seek up to $25,000 from the Home Improvement Guaranty Fund if the bankruptcy is finalized and they aren't made whole. Email dcp.guarantyfunds@ct.gov with questions.
How do I search for a solar UCC filing in Connecticut? Use "Search UCC Lien Records" on Business.CT.gov for statewide filings. Check your local land records for fixture filings.
Where do I complain about a solar company in Connecticut? Use the Attorney General's online complaint form or the Department of Consumer Protection's Complaint Center. Loan problems can also go to the CFPB.
Not legal advice. SGI is not a law firm, and no attorney-client relationship is created. Results are not guaranteed. Statuses are as of November 10, 2026. Consult a licensed Connecticut attorney.
Sources
- Connecticut DCP, "Home Solicitation": https://portal.ct.gov/dcp/common-elements/consumer-facts-and-contacts/home-solicitation
- Connecticut DCP, "Consumers -- Home Improvement Contracts": https://portal.ct.gov/dcp/consumer/consumers----home-improvement-contracts
- Connecticut Attorney General, "Attorney General Tong Announces Settlements with SunRun Solar and Others to Require Consumer Relief" (Oct. 23, 2026): https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-announces-settlements-with-sunrun-solar-and-others-to-require-consumer-relief
- Connecticut Attorney General, "Attorney General Tong Announces $5 Million Judgment Against Bankrupt Vision Solar" (2024): https://portal.ct.gov/ag/press-releases/2024-press-releases/attorney-general-tong-announces-5-million-judgment-against-bankrupt-vision-solar
- Connecticut Attorney General, "Attorney General Tong Announces New Developments to Hold Solar Industry Accountable" (Mar. 2026): https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-announces-new-developments-to-hold-solar-industry-accountable
- Business.CT.gov, "Copies of Records" (Search UCC Lien Records): https://business.ct.gov/knowledge-base/articles/copies-of-records-detail
- Conn. Gen. Stat. § 42a-9-501 (Filing office), Justia: https://law.justia.com/codes/connecticut/title-42a/article-9/section-42a-9-501/
- Connecticut Attorney General, Complaint Form: https://portal.ct.gov/ag/common/complaint-form-landing-page
- Connecticut DCP, Complaint Center: https://portal.ct.gov/dcp/complaint-center
- CFPB, Submit a complaint: https://www.consumerfinance.gov/complaint/
Information checked November 10, 2026. Not legal advice. Laws and agency pages change; confirm with the official source.
Check my Connecticut solar contract Free guides
Calls may go to voicemail; leave your name, state, and solar company and we'll call you back.