North Carolina homeowners
How to get out of a solar contract in North Carolina
What North Carolina law and regulators offer homeowners with a regretted solar lease, PPA or loan, and where to complain. SGI can help review your contract and options.
Not a law firm. We'll tell you when you need one. Results vary.
As of November 10, 2026. General information, not legal advice. SGI is not a law firm and does not guarantee any result. For advice about your contract, talk to a licensed North Carolina attorney.
Questions about a North Carolina solar lease often come from Pink Energy customers or from people who signed at home. The cancellation rules, the 2022 lender letter, and the bankruptcy status are below.
The short answer
- Signed at home? North Carolina law gives a three-business-day cancellation right for covered home and off-premises sales [1][2][3].
- Pink Energy customers: Pink Energy (Power Home Solar) was based in Mooresville and has been in Chapter 7 since October 2022 [4][5]. North Carolina's AG co-led a 2022 request asking five lenders to pause payments [6].
- Complaints go to the NC Department of Justice at (877) 5-NO-SCAM [7].
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North Carolina consumer protection and disclosure laws
Home-solicitation sales on credit (G.S. 25A-38 to 25A-42)
- What's covered: a "home-solicitation sale" is a consumer credit sale where the seller personally solicits it at your home and you agree to buy there [1].
- Right to cancel: you can cancel "until midnight of the third business day" after you sign. Cancellation occurs when you give written notice to the seller at the address in the agreement. Mailed notice counts as given when you mail it, properly addressed and postage prepaid [2].
Off-premises sales (G.S. 14-401.13)
For covered off-premises sales, it's a misdemeanor for a seller to willfully fail to give you: - a completed contract or receipt, and - a statement that you may cancel "at any time prior to midnight of the third business day," with a "Notice of Cancellation" form attached [3].
Unfair and deceptive practices (G.S. 75-1.1)
North Carolina declares "unfair or deceptive acts or practices in or affecting commerce" unlawful [8].
We didn't find a North Carolina statute written specifically for residential solar sales disclosures, so we don't cite one.
North Carolina AG actions
Pink Energy (2022)
- On November 22, 2022, AG Josh Stein and Kentucky's AG led a nine-state coalition. It asked Dividend Solar Finance, GoodLeap, Cross River Bank, Sunlight Financial and Solar Mosaic to suspend loan payments and interest for Pink Energy customers without working systems [6].
- Stein said he was continuing his investigation of Pink Energy [6].
- The letter was a request to lenders, not an order.
We didn't find a North Carolina AG lawsuit against Pink Energy. Ohio's AG did sue the company [9].
How to search UCC filings in North Carolina
- Statewide (Secretary of State): the NC Secretary of State's UCC Section offers an online Standard Article 9 search by organization or individual name [10].
- County: under G.S. 25-9-501, a fixture filing goes in the office where a mortgage on the property would be recorded [11]. Search your county's real-property records by your name and address.
For payoff and termination, see Selling a house with a solar lien.
Bankrupt or closed installers based in North Carolina
Pink Energy (Power Home Solar, LLC) [4][5]: - Base: headquartered in Mooresville. - Bankruptcy: filed Chapter 7 on October 7, 2022 in the Western District of North Carolina, Case No. 22-50228. - Claims: 6,191 claims had been filed as of January 1, 2026. The trustee expects no distribution until at least 2027, possibly 2028.
See Pink Energy for the trustee's status, the Generac SnapRS settlement and the lenders involved, or the shorter Pink Energy hub.
Where to file a complaint in North Carolina
- NC Department of Justice, Consumer Protection: file at NC Department of Justice, General Consumer Complaint, or call (877) 5-NO-SCAM (919-716-6000 from outside NC) [7]. The office says:
- it can't give legal advice or act as your personal attorney
- it can mediate, but "cannot sue solely to recover your money or property"
- documents you send may become public record [7]
- Loans and debt collection: the CFPB [12].
A complaint doesn't guarantee a refund or cancellation.
How Unstuck Solar can help
SGI can help review your contract and your options. Not a law firm. We'll tell you when you need one. Results vary.
FAQ
Can I cancel a solar contract I signed at home in North Carolina? For covered home-solicitation or off-premises sales, North Carolina law provides a right to cancel until midnight of the third business day after you sign. Give written notice to the seller's address in the agreement.
What happened to Pink Energy? Pink Energy, a Mooresville company also known as Power Home Solar, filed Chapter 7 in October 2022 and is closed. The trustee expects no payments on claims until at least 2027.
Did the North Carolina Attorney General sue Pink Energy? We found no North Carolina lawsuit. In 2022 the Attorney General co-led a nine-state letter asking lenders to pause payments for customers without working systems, and said he was investigating.
How do I search for a solar UCC filing in North Carolina? Use the NC Secretary of State's online UCC search for statewide filings. Check your county's real-property records for fixture filings.
Where do I complain about a solar company in North Carolina? File a consumer complaint with the NC Department of Justice online or at (877) 5-NO-SCAM. Loan problems can also go to the CFPB.
Not legal advice. SGI is not a law firm, and no attorney-client relationship is created. Results are not guaranteed. Statuses are as of November 10, 2026. Consult a licensed North Carolina attorney.
Sources
- G.S. 25A-38 ("home-solicitation sale" defined): https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_25A/GS_25A-38.html
- G.S. 25A-39 (buyer's right to cancel): https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_25A/GS_25A-39.html
- G.S. 14-401.13 (right to cancel in off-premises sales): https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_14/GS_14-401.13.html
- Chapter 7 Trustee, "In re Power HomeSolar, LLC d/b/a Pink Energy": https://www.hickorylaw.com/page/pinkenergy
- BizTimes Milwaukee, "Pink Energy files for bankruptcy, pausing company's lawsuit against Generac": https://biztimes.com/pink-energy-files-for-bankruptcy-pausing-companys-lawsuit-against-generac/
- North Carolina DOJ, "Attorney General Josh Stein Calls On Five Solar Lending Companies to Suspend Loan Payments and Interest for Pink Energy Customers" (Nov. 22, 2022): https://dojdelivers.ncdoj.gov/attorney-general-josh-stein-calls-on-five-solar-lending-companies-to-suspend-loan-payments-and-interest-for-pink-energy-customers/
- North Carolina DOJ, General Consumer Complaint: https://ncdoj.gov/file-a-complaint/consumer-complaint/
- G.S. 75-1.1: https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_75/GS_75-1.1.html
- Ohio Attorney General lawsuit search, State ex rel. Yost v. Power Home Solar, LLC, CV 22 969176: https://lawsuitsearch.ohioattorneygeneral.gov/Lawsuit/View/4400
- North Carolina Secretary of State, Uniform Commercial Code: https://www.sosnc.gov/divisions/uniform_commercial_code
- G.S. 25-9-501 (filing office): https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_25/GS_25-9-501.html
- CFPB, Submit a complaint: https://www.consumerfinance.gov/complaint/
Information checked November 10, 2026. Not legal advice. Laws and agency pages change; confirm with the official source.
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