How to get out of a solar contract in Massachusetts

As of November 10, 2026. General information, not legal advice. SGI is not a law firm and does not guarantee any result. For advice about your contract, talk to a licensed Massachusetts attorney.

Questions about a Massachusetts solar lease, or about solar panel scams in Massachusetts, should start with the three-business-day cancellation rule and the Attorney General's solar FAQ. Complaint counts reported in the press are not findings of wrongdoing.

The short answer

• Signed at home? Massachusetts lets you cancel a covered sale or lease signed away from the seller's place of business until midnight of the third business day ^[1]. If the seller left out required terms or didn't give you a signed copy, the clock may not start ^[1].
• Leases and PPAs can last 20 years or more, and the obligations can follow you even if you move ^[2].
• Complaints go to the Attorney General's Consumer Advocacy & Response Division at (617) 727-8400 ^[3].

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Massachusetts consumer protection and disclosure laws

Sales and leases signed away from the seller's business (M.G.L. c. 93, § 48)

• What's covered: a sale or lease of goods or services over $25, mainly for personal, family or household use, made somewhere other than the seller's or lessor's address ^[1].
• Right to cancel: notify the seller or lessor no later than midnight of the third business day after signing. This applies whether or not the agreement includes periodic payments or credit ^[1].
• Written agreement: the agreement must be in writing, in the language used in the sales pitch, signed by the seller, with the seller's address, the date and all terms. It must have a detachable notice-of-cancellation form attached in duplicate ^[1].
• If something is missing: if a required term is left out or you weren't given a signed copy, you can cancel until it's provided. The three-day period doesn't start until then ^[1].
• After you cancel: the seller must refund all payments and return any trade-in within ten business days of receiving a valid notice ^[1].

Unfair and deceptive practices (M.G.L. c. 93A, § 2)

Massachusetts declares "unfair or deceptive acts or practices in the conduct of any trade or commerce" unlawful ^[4].

What the AG tells solar customers

The Attorney General's solar FAQ says ^[2]: - Lease, PPA and community solar obligations "can last for decades—even if you move." - Review escalators, contract length, end-of-term terms, what happens if you move, cancellation fees, maintenance and warranties. - Solar companies can't claim to be part of a "government program," and you shouldn't respond to salespeople claiming to work for your utility. - If your maintenance provider goes out of business and no successor is listed, find another provider or file a complaint with the AG.

We didn't find a Massachusetts statute written specifically for residential solar sales disclosures, so we don't cite one.

Massachusetts AG actions

We didn't find a Massachusetts AG lawsuit or settlement against a residential solar company.

Reported complaints: in April 2025, GBH News reported that Sunrun had drawn about 170 consumer complaints filed with the AG's Consumer Advocacy & Response Division since 2023, more than any other solar company in the state in that period. The AG's office declined to comment ^[5]. GBH also reported that Sunrun had filed more than 420 lawsuits against customers in Massachusetts courts since 2023 ^[5]. Complaints are not findings of wrongdoing.

Sunrun customers can see Sunrun lease buyout, transfer, or cancel and the Sunrun hub. Connecticut's 2026 Sunrun settlement is described on Connecticut. It covers Connecticut consumers only.

How to search UCC filings in Massachusetts

• Statewide (Secretary of the Commonwealth): the UCC Public Search lets you search by individual name, organization name or filing number ^[6].
• Registry of deeds: under M.G.L. c. 106, § 9-501, a fixture filing goes in the office where a mortgage on the property would be recorded. For unregistered land, that's the registry of deeds for the area where the property is located. For land registered under chapter 185, it's the Land Court registry district ^[7]. Search your registry by your name and address.

For payoff and termination, see Selling a house with a solar lien.

Bankrupt or closed installers

We didn't find a bankrupt residential installer based in Massachusetts. If your installer or servicer went bankrupt, see Sunnova, SunPower or SunStrong Management.

Where to file a complaint in Massachusetts

• Attorney General's Consumer Advocacy & Response Division (CARD) ^[3]:
• file online at https://www.mass.gov/how-to/file-a-consumer-complaint, or by mail to One Ashburton Place, 18th Floor, Boston, MA 02108
• Consumer Hotline (617) 727-8400, staffed 8:00 a.m. to 4:00 p.m. (Eastern), Monday through Friday
• complaints may appear in the AG's publicly available database after about a month
• Loans and debt collection: the CFPB ^[8].

A complaint doesn't guarantee a refund or cancellation.

How Unstuck Solar can help

SGI can help review your contract and your options. Not a law firm. We'll tell you when you need one. Results vary.

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FAQ

Can I cancel a solar contract I signed at home in Massachusetts? For covered sales or leases signed away from the seller's place of business, you can cancel by notifying the seller no later than midnight of the third business day after signing. If required terms or a signed copy were missing, that period may not have started.

Does a solar lease follow me if I move? The AG warns that lease and PPA obligations can last for decades, even if you move. Check your contract's transfer and early-termination terms.

Has the Massachusetts AG sued a solar company? We found no Massachusetts AG lawsuit or settlement against a residential solar company. GBH reported about 170 Sunrun complaints filed with the AG since 2023.

How do I search for a solar UCC filing in Massachusetts? Use the Secretary of the Commonwealth's UCC Public Search for statewide filings. Check your registry of deeds, or the Land Court registry district for registered land, for fixture filings.

Where do I complain about a solar company in Massachusetts? File online with the Attorney General's Consumer Advocacy & Response Division or call (617) 727-8400. Loan problems can also go to the CFPB.

Not legal advice. SGI is not a law firm, and no attorney-client relationship is created. Results are not guaranteed. Statuses are as of November 10, 2026. Consult a licensed Massachusetts attorney.

Sources

1. M.G.L. c. 93, § 48 (cancellation of agreements made away from the seller's place of business): https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93/Section48
2. Massachusetts AG, "Frequently Asked Questions About Solar Products for Customers in Massachusetts": https://www.mass.gov/info-details/frequently-asked-questions-about-solar-products-for-customers-in-massachusetts
3. Mass.gov, "File a consumer complaint": https://www.mass.gov/how-to/file-a-consumer-complaint
4. M.G.L. c. 93A, § 2: https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93A/Section2
5. GBH News, "Solar panel company accused of shady business in Massachusetts" (Apr. 28, 2025): https://www.wgbh.org/news/local/2025-04-28/solar-panel-company-accused-of-shady-business-in-massachusetts
6. Massachusetts Secretary of the Commonwealth, UCC Public Search: https://corp.sec.state.ma.us/CorpWeb/UCCSearch/UCCSearch.aspx
7. M.G.L. c. 106, § 9-501 (filing office): https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter106/Article9/Section9-501
8. CFPB, Submit a complaint: https://www.consumerfinance.gov/complaint/

Information checked November 10, 2026. Not legal advice. Laws and agency pages change; confirm with the official source.

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